RETURNS/EXCHANGE/REFUND POLICY
We accept returns in case of damaged or incorrect products only. We will issue a full replacement if the product is damaged. To be eligible for a return, your item must be in its original packaging. You’ll also need the receipt or proof of purchase.
▪️Since quality check is performed for each product at our end before it’s packed and dispatched, no return/exchange is allowed except incase the customer receives a damaged/wrong product.
▪️We will entertain such a complaint only if reported within 24 hours of receiving the parcel and only based on a parcel opening video.
▪️It must be an unedited, uncut, uninterrupted unboxing video right from the beginning straight away showing the address details on the parcel and clearly showing the issue/defect with good lighting
▪️Minor manufacturing defects - like threads coming out shall not make the product eligible for return/replacement.
▪️Slight color difference is always possible due to photographic/screen effects
We don't have a return pickup facility hence the parcel has to be sent by the customer to our address
Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item. Otherwise, no return or replacement.
To start a return, you can contact us at anokheeweavesofficial@gmail.com or whatsapp or call +91 9930006544